FAQs

When will my item arrive?

  • Our all products are handmade, After you purchase , we will start to make. Therefore You can calculate Maximum 10 day for making process, 10 day for delivery. Totally maximum 20 day. 
Can I customize or personalize my item ?
  • Yes You can customize every little part of your product. All products are handmade (without vintage rugs)
Is your website is secure ? How can ı pay?
  • Our main payment provider is stripe. You can order with confidence.
Is there any guarentee for your Items ? 
  • Yes 
Can ı exchange my item ?
  • If you dont use it and not customize for you, Yes 
What do I do if the product is lost during international shipping? Is this safe?
  • We ship your products by FEDEX, DHL, UPS and TNT
  • If your product is lost anyway. Rest assured, we can send you a new product for free again.